Fullbay Launches Fourth Annual State of Heavy-Duty Repair Survey

PHOENIX, AZ (09.14.23) – Fullbay, the turn-key platform that improves the operational efficiency of heavy-duty repair shops, has launched its annual survey that will help formulate the company’s fourth State of Heavy-Duty Repair report. The survey allows repair shop owners and managers to anonymously provide feedback about their business operations over the past year. The survey results will be compiled into a detailed report of benchmarks and trends intended to provide transparency and insights to shop owners, fleet managers, key stakeholders and more. The final report will be available for free download in early 2024.

The survey covers topics related to inventory management, mobile repairs, finances and industry trends, as well as services offered and technician benchmarks for efficiency, hourly wages and more.

“Now in its fourth year, heavy-duty repair shops are relying on our annual State of Heavy-Duty Repair Report to provide them with benchmarks and trends for running their businesses,” said Patrick McKittrick, CEO of Fullbay. “With this report – the only one of its kind – we aim to support the commercial repair industry by shedding light on best practices, enabling shops to increase both revenue and efficiency.”

Survey participants will be entered to win a number of prizes including ten $100 Amazon gift cards and ten $50 gift cards to the soon to launch Fullbay online store. Additionally, one participant per day will win an exclusive Fullbay swag box.

Fullbay’s survey is found here and closes on October 13. To view last year’s 2022-2023 State of Heavy-Duty Repair report, click here.

Fullbay to Host Shop Owner Roundtable Focused on Recruiting and Retention on August 22

PHOENIX, AZ (08.10.23) – Fullbay, the turn-key platform that improves the operational efficiency of heavy-duty repair shops, will host a shop owner roundtable on August 22 at 11 a.m. PT/2 p.m. ET. The webinar will focus on recruiting and retention within shops with special topics to be covered including tips for hiring top talent and the benefit and importance of apprentice programs.

Fullbay CEO Patrick McKittrick and COO Chris O’Brien will be joined by Mike Schwarz, Co-Owner of JE-CO Truck and Trailer as well as Ian Matje, Diesel/Automotive Technology Instructor to host the panel-style webinar.

“Fullbay is looking forward to hosting another shop owner roundtable and continuing to build connections with industry partners and fellow shop owners,” said McKittrick. “These roundtable discussions, which are a part of the company’s series of free webinars, are designed to pick the brains of industry veterans and peers alike to identify and solve the shop owner’s most pressing issues for the advancement of shops across the country.”

Registered attendees will be able to submit questions to be answered live during the event. To register or to submit a question for the webinar, click here. For more information on Fullbay, visit fullbay.com.

Fullbay Hosts Shop Owner Roundtable Webinar on April 18

PHOENIX, AZ (04.18.23) – April 17, 2023 – Fullbay, the turn-key platform that improves the operational efficiency of heavy-duty repair shops, will host a shop owner roundtable webinar, exploring the obstacles commercial repair shop owners face and how they overcome them on April 18 at 2 p.m. ET.

Fullbay’s CEO, Patrick McKittrick and COO, Chris O’Brien will welcome guests Jennifer Callaway, Co-Owner of Inland Empire Fleet Maintenance and Henry Uribe, Owner of OnSite Truck & Equipment Repair to discuss the range of challenges and successes shops and shop owners alike experience daily. Registered attendees will have the opportunity to submit questions in advance of the event and can interact with panelists during the live webinar.

Fullbay encourages shop owners and other heavy-duty industry professionals to join this session, which is part of its series of free webinars that take a dive into the industry’s hardest hitting issues affecting shops across the country.

For more information or to register and submit a question for this webinar, click here.